5" Mini Disc

Hi Kathy,

We're sorry for the confusion regarding this order. After the order had already shipped, you contacted us requesting a delivery address change. At the same time, a chargeback was initiated before we had the opportunity to respond or assist with available options.

Because the order had already shipped to the address entered at checkout, we were unable to redirect the package. We did, however, communicate with you and worked to resolve the situation as quickly as possible once we became aware of the issue.

We understand it’s frustrating when an order cannot be received due to an incorrect address, and we always aim to help where possible. We're still happy to assist in finding a resolution if you'd like to contact us directly.

— Woodland Catalog